Responsible Gaming

Company Commitment

Cobalt Gaming Ltd. (hadess.bet) is committed to promoting responsible gaming. Gambling should be a form of entertainment and never a way to earn money or to solve financial difficulties. It carries a real risk of loss, and no one should gamble with money they cannot afford to lose.

Gambling is intended for adults only. Persons under the legal gambling age in their country of residence are not permitted to gamble. Adults should also check that online gambling is lawful where they live before taking part.

We encourage everyone to set a budget in advance, to keep gambling separate from other financial obligations, and to stop as soon as it ceases to be enjoyable.

Risk Indicators

Gambling can become a problem gradually. The following signs may indicate that a person is losing control over their gambling:

spending more money or time on gambling than originally intended;
chasing losses by placing further bets in an attempt to win back what has been lost;
borrowing money, selling possessions or neglecting bills in order to gamble;
feeling restless, irritable or anxious when trying to cut down or stop;
hiding gambling activity from family and friends, or lying about it;
neglecting work, studies or family responsibilities because of gambling.

If one or more of these signs apply to you, we recommend taking a break and seeking support without delay.

Self-Ban Options

Voluntary self-exclusion allows a player to stop gambling for a chosen period or indefinitely. Licensed casinos commonly offer this option, and a player may request it directly from the operator with whom they hold an account. Typical periods range from several months to several years, or the exclusion may be permanent. During the exclusion, the player cannot be expected to gain access to their account or to receive marketing material.

To self-exclude at Hades Bet Casino, use the account settings or contact customer support. Free, confidential help is available from GamCare (gamcare.org.uk), Gambling Therapy (gamblingtherapy.org) and Gamblers Anonymous.

Anyone who has chosen to self-exclude should not attempt to bypass the restriction by registering with other gambling services. We also advise installing software that blocks access to gambling websites on personal devices.

Gaming Limits

Licensed casinos provide players with tools to keep their gambling under control. Depending on the operator, the following tools are available:

deposit limits, which restrict the amount that can be paid in over a day, a week or a month;
loss limits, which restrict the total amount a player can lose within a chosen period;
time limits, which restrict the overall time spent gambling;
session limits, which end a single gaming session after a set duration;
reality checks, which are regular reminders showing how long a player has been playing and how much has been spent.

We recommend setting these limits before starting to play and reviewing them regularly. Limits should be set at a level that suits your personal finances, and you should not raise them in an attempt to recover losses.

Support Resources

If gambling is causing you or someone close to you harm, help is available free of charge and in confidence:

GamCare - National Gambling Helpline 0808 8020 133 (gamcare.org.uk)
anonymous self-help groups, where people with gambling problems share their experience and support one another.

Speaking to a trusted friend, a family member or your doctor can also be a helpful first step. Seeking help early makes recovery easier.

Contact

Responsible gaming inquiries: [email protected]